About

FAQ

• Where is the store based?

  Tacoma, WA

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• Where can I buy the zines?

  Pre-order for volume 1 is concluded. If you'd like to purchase a digital copy you can do so on our new shop (https://shop.profoundbond.net)

• Will there be a volume 2?

  Yes! pre-orders for Volume 2 open August 2019. Pre-orders will take place at our new shop: https://shop.profoundbond.net

• Can I get physical copies of past volumes anywhere?

  If we have any extra zines or merch available after all pre-orders are fulfilled we will open an extras sale at our new shop: https://shop.profoundbond.net

  Please keep an eye on our social media for any announcements

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.